“ Privacy Policy link
Please include a website link to your online privacy policy. To be compliant with carrier policies, your privacy policy MUST include the following:
- What personal information is collected
- How personal information is used
- Who personal information is shared with
- Privacy policy must include clear language that SMS consent is not shared with third parties or affiliates, for example: “SMS consent is not shared with third parties or affiliates for marketing purposes.”
- Ensure that your privacy policy is easily accessible and prominently included on web forms, such as by adding a link near the consent language. As a best practice, also include a link to your privacy policy in the footer of every page on your website.
Terms & Conditions link
Include a link to your online SMS Terms & Conditions or this information can be in your privacy policy. The Terms & Conditions must include information on the types of messages the user can expect to receive (example appointment reminders, order alerts, account notifications etc). The Terms & Conditions must also include:
- Messaging frequency may vary.
- Message and data rates may apply.
- To opt out at any time, text STOP.
- For assistance, text HELP or visit our website at https://www.redladderroofing.
com . - Visit [Privacy Policy URL] for privacy policy and [Terms URL] for Terms of Service.
Example language:
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Red Ladder Roofing. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at [Privacy Policy URL]. Message HELP for help. Reply STOP to any message to opt out.”
